Frequently Asked Questions
DSTV & OVHD INSTALLATION
Q: How much does it cost to install DStv in Cape Town?
A: DStv installation in Cape Town usually starts from around R450, but the price can vary depending on your decoder, dish, and cabling needs. We’ll give you a clear quote before we begin — no surprises.
Q: Do you offer same-day DStv installation in Durbanville or Brackenfell?
A: Yes, we offer same-day or next-day DStv installation in areas like Durbanville, Brackenfell, Bellville, and nearby suburbs. Just WhatsApp us early in the day, and we’ll try to fit you in.
Q: Can you help me move my DStv setup to a new house?
A: Absolutely. We offer DStv relocation services — we’ll uninstall your current setup and professionally reinstall it at your new home, including dish alignment and decoder reconnection.
Q: What is Extra View and can you install it?
A: Extra View lets you watch different channels on multiple TVs using one DStv subscription. Yes, we install Extra View setups including cabling, heartbeat signals, and decoder syncing.
Q: Do you fix DStv signal problems or E48 errors?
A: Yes — we fix “no signal” issues, including E48-32 and dish misalignment problems. Most signal errors are caused by storms or poor wiring, and we fix them fast.
Q: What’s the difference between Explora and HD decoder installations?
A: The DStv Explora has more features like recording and streaming, and needs an SLNB(Smart LNB). We install both types of decoders and will advise what’s best for your setup.
OVHD & TV INSTALLATION FAQS
Q: Can you install OVHD in my area?
A: Yes, we install OVHD (OpenView) decoders and antennas across Cape Town — including Durbanville, Kraaifontein, Parow, and beyond. We make sure your signal is strong and stable.
Q: Do I need internet for OVHD to work?
A: No, OVHD doesn’t need internet — it's free satellite TV. Once we install the dish anddecoder, you’re good to go.
Q: Do you offer TV wall mounting too?
A: Yes, we provide TV mounting services — we’ll mount your flat-screen TV safely and run all cables neatly. Perfect if you're also installing DStv or upgrading your lounge.
CCTV INSTALLATION FAQS
Q: How much does it cost to install CCTV cameras in Cape Town?
A: Basic CCTV setup starts from around R1,800, depending on the number of cameras and recording system. We offer free quotes and advise on the best setup for your property.
Q: Can I view my CCTV cameras on my phone?
A: Yes — we set up remote viewing for CCTV systems. You’ll be able to watch live footage or playback from anywhere using your smartphone or tablet.
Q: Are your CCTV systems wireless or wired?
A: We offer both. Wired systems are more reliable, but we also install wireless CCTV where cabling is tricky. We’ll suggest the best solution based on your property.
AIR CONDITIONING FAQS
Q: Do you install air conditioning in homes and flats?
A: Yes — we install split-unit aircons in houses, apartments, and offices across Cape Town. Whether it's for a bedroom or a full lounge, we’ll keep it cool and clean.
Q: How much does it cost to install an aircon in Cape Town?
A: On average, aircon installation costs between R2,500 and R5,000, depending on the size and type of unit. Contact us for a proper quote — we’ll guide you through everything.
Q: Do you relocate or move aircons to a new property?
A: Yes, we provide aircon relocation services. If you’re moving house, we’ll carefully uninstall your unit and reinstall it at your new place, with all piping and wiring included.
INTERNET SETUP FAQS
Q: I don’t have fiber. Can you install internet for me?
A: Definitely. We install wireless LTE internet in areas without fiber — great for remote work, online classes, or streaming. We’ll test signal strength and install a reliable solution.
Q: Do you offer uncapped internet options?
A: Yes — we work with uncapped LTE providers and help install the right plan and router. No contracts if you prefer prepaid. We’ll help you choose what fits your needs.
Q: Can you help boost my weak WiFi signal at home?
A: Yes, we offer WiFi range extender setup and signal boosting. If your WiFi doesn’t reach certain rooms, we can fix it by adjusting the router or installing signal boosters.
GENERAL & BOOKING FAQS
Q: Are your installers qualified and insured?
A: Yes — our technicians are fully trained, accredited, and carry public liability cover. We’ve been in business since 2010 and take every job seriously.
Q: How do I book a service with you?
A: The fastest way is to WhatsApp us at +27 65 647 1443. Just tell us what you need and your area, and we’ll give you a quote and time slot. Simple!
Q: Which areas do you cover in Cape Town?
A: We cover most of Cape Town — including Durbanville, Brackenfell, Bellville, Parow, Paarl, Kuilsriver, Milnerton, and more. If you're nearby, we’ll come to you.
